ITIL 4 Foundation

Exam ITIL 4 PeopleCert Foundation

IT service management. Not a security certification, but frequently required for senior IT roles and useful context for anyone running security as a service.

The path

Step 1 — Learn ITIL 4

The service value system and the practices.

3 courses

Learn

CourseITIL 4 Foundation: Complete Course Part 1 🔒 StationX Unlimited
5 sections · 30 lectures
1. Training Overview 2
2. Introduction 5
3. Service Management 11
4. Four Dimensions of Service Management 8
5. Service Value System 4
CourseITIL 4 Foundation: Complete Course Part 2 🔒 StationX Unlimited
5 sections · 32 lectures
1. Training Overview 2
2. Introduction 1
3. Guiding Principles 9
4. Service Value Chain 9
5. Continual Improvement 11
CourseITIL 4 Foundation: Complete Course Part 3 🔒 StationX Unlimited
6 sections · 47 lectures
1. Training Overview 2
2. Introduction 1
3. General Management Practices 17
4. Service Management Practices 19
5. Technical Management Practices 5
6. Conclusion 3

Before the exam

CourseITIL 4 Foundation: Practice Exams 1-4 🔒 StationX Unlimited
2 sections · 5 lectures
1. Introduction 1
2. Full-length Practice Exams 4
CourseITIL 4 Foundation: Practice Exams 5-8 🔒 StationX Unlimited
2 sections · 5 lectures
1. Introduction 1
2. Full-length Practice Exams 4

Where this leads

Cyber Security Compliance Officer — career path — Intermediate
Security Auditor — career path — Intermediate
Cyber Security Manager — career path — Advanced